According to Affect Control Theory, Deflections Occur When

question 33

Multiple Choice

According to affect control theory, deflections occur when:

• A)an identity is not verified
• B)embarrassment, guilt, or shame prevents people from behaving authentically
• C)individuals receive negative feedback from others pertaining to their behavior or their character
• D)people experience role conflict
• E)there is a discrepancy between the fundamental impressions and transient sentiments tied to a particular situation

---

Definitions:

Transactional Work

Tasks or jobs that involve routine and standard processes where the input-output relationship is relatively direct and predictable.

Management's Time

Refers to how managers allocate their working hours among various tasks and responsibilities to effectively run an organization.

Core Competency

The primary area of expertise or strength of an organization or individual, which gives them a competitive advantage.

Competitive Advantage

A particular circumstance or characteristic that grants a company a dominant or advantageous position over its competition.