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Apply your knowledge of the labeling process, and Goffman's observations on the structure and function of total institutions, to a noninpatient setting. To what extent does being labeled as mentally ill impact individuals' self-concepts and future behaviors outside of the context of a total institution?
Self-Service Technology
Technology that allows consumers to produce services independent of direct service employee involvement.
Inconsistency
The lack of uniformity or reliability in actions, values, or results.
Day-To-Day Job Performance
The daily execution of tasks and responsibilities by an individual at their place of work.
Capabilities
The qualities, skills, or expertise that enable an individual or organization to perform effectively in specific tasks or achieve certain goals.
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