You Are a Supervisor for the Release-Of-Information Unit in a Medium-Sized

question 13

Multiple Choice

You are a supervisor for the release-of-information unit in a medium-sized urban hospital. You notice that the unit is receiving an average of 100 requests a month from the Social Security Administration (SSA) for disability claims. What action and recommendation would you bring to the health information management director?

• A) Analyze the work flow and amount of time it takes for a clerk to process an SSA request for information and calculate the extra amount of needed full-time equivalent time.
• B) Analyze the work flow and distribute the SSA requests equally among the clerks.
• C) Analyze the type of documents the SSA is requesting and create a designated record set to meet their needs.
• D) Analyze the work flow and the type of documents the SSA is requesting and set up a time to meet with the SSA representative.

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Definitions:

Ozone

A molecule composed of three oxygen atoms (O3) known for its protective layer in the Earth's stratosphere and as a pollutant at ground level.

Phenylacetic Acid

An organic compound with the formula C6H5CH2COOH, used in the synthesis of various pharmaceuticals.

Grignard Chemistry

A branch of organic chemistry focusing on the reactions involving Grignard reagents, which are magnesium-based compounds used to form carbon-carbon bonds.

Toluene

An aromatic hydrocarbon commonly used as an industrial solvent, known chemically as methylbenzene with the formula C7H8.