It Is Important to Make Eye Contact with Patients When

question 14

Multiple Choice

It is important to make eye contact with patients when they are describing their pain to:

• A) make patients feel that what they are saying is important.
• B) reassure the patient that you are a professional.
• C) expedite the examination.
• D) determine if the patient is truthful.

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Definitions:

Emotional Intelligence

The capacity to identify, comprehend, control, and logically deal with one's own feelings and those of other people.

Emotional Intelligence

The talent to sense, master, and express feelings, coupled with the ability to interact with others in a thoughtful and empathetic fashion.

Managing Conflict

The process of identifying and addressing differences that, if left unresolved, could affect business objectives.

Inspiring Others

The ability to motivate and encourage individuals or groups to achieve their full potential and pursue shared objectives with enthusiasm.