A Nurse Experiences Potential Danger from a Patient Who Is

question 15

Multiple Choice

A nurse experiences potential danger from a patient who is highly suspicious and fears being harmed. Which behaviors by the nurse will help alleviate the threat of violence? (Select all that apply.)

• A) Stand in the doorway of the room.
• B) Maintain an open position with the hands in view.
• C) Occasionally touch the patient gently on the forearm.
• D) Turn away from the patient to demonstrate lack of fear.
• E) Speak in a quiet, controlled voice.

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Definitions:

Active Listening

Helps the source of a message say what he or she really means.

Semantic Barriers

Obstacles to communication that occur when participants do not share the same meaning or interpretation of the symbols or language used.

Encoding

The process of converting information or data into a specific format for efficient processing, storage, or transmission.

Decoding

The process of interpreting or making sense of a message or information received.