Identify the Following Term(s)

question 28

Short Answer

Identify the following term(s).
-Emiliano Zapata

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Definitions:

Establish Rapport

The process of building a friendly and harmonious relationship based on understanding and trust.

Modifying Feelings

The process of altering or adjusting one's emotions toward a more desired state.

Display Rules

Cultural or societal norms dictating the appropriate emotional expressions under various circumstances.

Cognitive Empathy

The capacity to understand another person's point of view or mental state without necessarily sharing their emotion or experience.