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Efficiency and effectiveness are concepts associated with which stage of the policy process?
Customer Experience
The overall perception and satisfaction a customer has with a company's products or services, based on their interactions with the brand.
Sales Staff
Individuals employed by a company to execute the selling of products or services to customers, often requiring expertise in product knowledge and customer service.
Online Channel
A digital pathway through which goods or services are marketed, sold, and distributed to consumers via the internet.
Supply Chain Networks
Complex systems of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
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