Larry Is Insulted by a Person from Another Department Because

question 6

Multiple Choice

Larry is insulted by a person from another department because he is late with a report. To maintain perspective, Larry should:

• A) recognize that dealing with a variety of personalities is just part of the job.
• B) send the insulter a nasty e-mail message.
• C) retaliate with an exaggerated compliment.
• D) immediately report this person's comment to his or her boss.

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Definitions:

Inform

To give knowledge about a topic or situation to someone.

Goodwill Presentations

Presentations aimed at building positive relationships with the audience, often by focusing on shared values or community benefits.

Validate

To confirm or substantiate the legitimacy or accuracy of something.

Audience

The intended receivers or consumers of a message, performance, or piece of writing, who can vary in their expectations, needs, or demographics.