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In attempting to stabilize a hostage situation,the negotiator should stay calm and:
Expectancy Theory
A motivational theory suggesting that an individual's behavior is determined by their expected outcomes and the attractiveness of those outcomes.
Motivation
The internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal.
Skills
Abilities or expertise developed through practice or training that enable a person to perform tasks effectively.
Personal Mission Statement
A concise summary of an individual's core values and purposes, guiding their behaviors and decisions.
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