Of Several Techniques for Handling Severely Disturbed Callers,which Is Not

question 17

Multiple Choice

Of several techniques for handling severely disturbed callers,which is not appropriate?​

• A)Slow them down
• B)Determine if they are on any medication​
• C)Avoid placating or sympathizing​
• D)Go along with delusions,to calm them down and gain their trust​

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Definitions:

Religious Values

Core beliefs and moral principles derived from religious teachings that influence an individual's behavior and decision-making.

Government Regulation

The act of controlling, directing, or managing activities and industries through laws and policies by governmental bodies.

Organisational Policies

Guiding principles and procedures established by a business that dictate the behavior and decisions of its employees.

Ethical Work Group

A team or group within an organization that operates in a manner consistent with moral principles and values.