Regular Crisis Line Callers Should Be:​

question 21

Multiple Choice

Regular crisis line callers should be:​

• A)terminated quickly so others can use the line who are in need.
• B)traced and told not to call again because they jam phone lines and block others from calling when they call repeatedly.​
• C)classified as problem callers and staff should not try to help them.​
• D)set up with ground rules and have calls limited because they are calling for some good purpose no matter how weird or inappropriate they may seem.​

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Definitions:

Mandibular Ramus

The vertical part of the lower jawbone that connects to the mandibular body and supports the teeth.

Mastication

The act of grinding food with teeth before it is swallowed and digested.

Suprahyoid Muscles

A group of muscles located above the hyoid bone in the neck, which function in swallowing and elevating the larynx.

Larynx

The voice box located in the throat, housing the vocal cords and responsible for producing sound.