While Working in the Surgical Unit,the Nurse Notices That a Patient

question 24

Multiple Choice

While working in the surgical unit,the nurse notices that a patient speaks a language that she cannot understand.The nurse is aware that the hospital has a number of postoperative instructions,translated videos,and brochures in this patient's language,in addition to having a translator on staff.These are all examples of:

• A)language services that are available to all admitted patients.
• B)the standards for cultural and linguistically appropriate services.
• C)ways of addressing diversity within the hospital.
• D)ways in which the hospital is not ready to communicate with diverse patients.

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Definitions:

Acceptable Conduct

The standards of behavior considered appropriate and acceptable within a particular context, such as a workplace or social setting.

Ethics

A set of standards of conduct and moral judgments that help determine right and wrong behaviour.

Progressive Discipline

A step-by-step process designed to give an employee with performance issues the opportunity to improve.

Performance

The manner in which an individual, team, or organization accomplishes tasks, goals, and objectives, often measured against pre-set standards.