When a Company Purchases an "Industry Standard Process" from a Vendor

question 81

Multiple Choice

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company may benefit

• A) by gaining "best practices" it would otherwise have developed on its own.
• B) because employees will conform with the changes rapidly and be more efficient.
• C) because customers will demand lower prices.
• D) hardly ever.
• E) because the company will have a unique application that will generate competitive advantage.

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Definitions:

Problem Solving

A process or method used to identify, analyze, and solve issues or obstacles within various contexts.

Order Taker

A role focused on receiving and processing customer orders, often without the responsibility for proactive sales techniques.

Outbound Telemarketing

A marketing strategy where a company initiates calls to potential customers to sell products or services.

Sales Call

A communication, usually via telephone or in person, initiated by a sales representative to pitch a product or service to a potential customer.