An RFM Analysis Is a

question 96

Multiple Choice

An RFM analysis is a

• A) data-mining system.
• B) way of recording an individual customer's spending habits.
• C) way of analyzing and ranking customers according to their purchasing patterns.
• D) way of recording a customer's most recent purchases.
• E) way of analyzing a customer's most recent purchases.

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Definitions:

Preventive Maintenance

Regular and systematic inspection, cleaning, and repair of equipment and facilities to prevent sudden failures and prolong their life.

Kaizen

A Japanese business philosophy of continuous improvement of working practices, personal efficiency, etc.

Frame Bending

An approach in organizational change that involves modifying organizational structures and processes to achieve desired outcomes.

Frame Breaking

Involves significantly changing or challenging traditional beliefs, practices, or structures.