An Example of an Information Technology Project Management (ITPM) Tool

question 14

Multiple Choice

An example of an information technology project management (ITPM) tool is

• A) flow charts.
• B) testing charts.
• C) PERT charts.
• D) GIANT charts.
• E) CRM charts.

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Definitions:

Third Party Dispute Resolution

A process where an independent entity helps resolve a conflict or dispute between two other parties, often used in legal, commercial, and labor contexts.

Collective Bargaining

A process of negotiation between employees, through their representatives, and employers on the terms of employment, including wages, hours, and working conditions.

Arbitrator

A neutral third party chosen to resolve disputes between parties, who makes decisions that are usually binding.

Fact-finding

The process of gathering facts through research or investigation, often used in disputes to establish an objective basis for negotiations or decisions.