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Order cycle time (OCT) is another very important logistics service metric. OCT influences product availability, customer inventories, and seller's cash flow and profit.
Positive Reinforcement
A method in behavioral psychology used to increase the likelihood of a desired response by rewarding positive behavior.
Altruism
The selfless concern for the well-being of others, often manifested through acts of kindness without expectation of reciprocation.
Transference
In psychology, the redirection of feelings and desires, especially those unconsciously retained from childhood, onto a new object or person.
Gamblers Anonymous
A support group dedicated to helping individuals with gambling problems seek recovery through a mutual aid approach.
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