Examlex
A business that selects a differentiation strategy would always structure itself around least-cost activities.
Customer Objections
Concerns or reasons potential buyers offer to avoid making a purchase decision, which need to be understood and addressed by sales personnel.
Personal-Selling Process
A series of stages a salesperson goes through to persuade a customer to make a purchase, including prospecting and follow-up.
Benefits
In the FAB sales approach, individual values attached to the advantages offered by various product features.
Delivery Salespeople
Sales representatives whose chief role is product delivery; sometimes called route salespeople.
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