In the Context of CRM,social Media Means That the Vendor

question 6

True/False

In the context of CRM,social media means that the vendor loses control of the customer relationship.

---

Definitions:

Massive Industrialization

The rapid and extensive growth and development of industry and manufacturing capabilities within a region or country.

Worker's Productivity

A measure of the efficiency of a worker, calculated by the output produced over a defined period of time relative to the input used.

Virtuality Of Work

The concept refers to the practice of performing work digitally, often remotely, leveraging technology to accomplish tasks outside of a traditional office environment.

Information Technology

The use of computers and software to manage information, including the storage, retrieval, transmission, and manipulation of data.