Which of the Following Is a Function of the Customer

question 7

Multiple Choice

Which of the following is a function of the customer service module of operations applications?

• A)scheduling shipping
• B)recording payment method
• C)controlling inventory
• D)providing self-help via Web

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Definitions:

Microaggressions

Subtle, often unintentional, behaviors or comments that belittle or alienate members of marginalized groups.

Color-Blind Ideology

An approach to social interaction and policy that ignores racial characteristics and advocates for treating all individuals equally, without regard to race.

Structural Inequalities

Systemic disparities in access to resources, opportunities, and rights across different societal groups, often rooted in historical and institutional prejudices.

Privileged Position

refers to a status that gives certain individuals or groups advantages or benefits not widely available to others, often due to socio-economic factors, race, or gender.