The Process of Creating Value from Intellectual Capital and Sharing

question 5

Multiple Choice

The process of creating value from intellectual capital and sharing that knowledge with employees,managers,suppliers,customers,and others who need that capital is referred to as ________.

• A) knowledge management
• B) value engineering
• C) knowledge engineering
• D) earned value management

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Definitions:

Across-The-Board

A term referring to actions or changes that apply uniformly to everything or everyone within a certain context or organization.

Price Discrimination

A pricing strategy where identical or substantially similar goods or services are sold at different prices by the same provider in different markets or to different customers.

Goods

Tangible products that are manufactured, produced, and offered for sale.

Quality

The measure of how a product or service either meets or surpasses the anticipations of customers.