A Problem in a Customer Billing System That Occurs Due

question 57

Multiple Choice

A problem in a customer billing system that occurs due to errors made during software installation is a case of ________.

• A)faulty service resulting from human error
• B)distributed denial of service resulting from malicious activity
• C)faulty service resulting from malicious activity
• D)distributed denial of service resulting from human error

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Definitions:

Action Research

A participatory form of research where the researcher and participants collaborate to solve a practical problem and contribute to scientific knowledge.

Planned Change

A deliberate effort to modify processes, strategies, or structures within an organization to improve effectiveness.

Open Systems

A perspective in systems theory where any system continuously interacts with its environment and can adapt and evolve with changes.

Action Research

A participatory research method that involves taking action and reflecting upon the results to improve practices or address problems.