Typically,a Help-Desk Information System Has Answers to Questions That Only

question 9

Multiple Choice

Typically,a help-desk information system has answers to questions that only a true user would know,such as the user's birthplace,mother's maiden name,or last four digits of an important account number.This information ________.

• A)allows help-desk representatives to create new passwords for users
• B)reduces the strength of the security system
• C)protects the anonymity of a user
• D)helps authenticate a user