To Design an Improved Process,it Is Necessary to Understand the Existing

question 56

True/False

To design an improved process,it is necessary to understand the existing process.

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Definitions:

Mass Service

A type of service delivery designed to manage and serve large numbers of customers efficiently, often seen in sectors like banking and fast food.

Front Office Orientation

The focus on the part of a business that engages directly with customers, including marketing, sales, and service departments.

Process Costing

A costing method used in manufacturing, where costs are assigned to batches of products rather than individual units, making it efficient for homogeneous products.

Mass Service

A service industry model designed to serve a high volume of customers with standardized services, typically at low cost.