Which of the Following Is a Component of Relationship Management

question 64

Multiple Choice

Which of the following is a component of relationship management?

• A) converting prospects into customers who need to be supported
• B) increasing the value of existing customers by selling them more products
• C) positioning products in the minds of customers through promotional strategies
• D) sending messages to target audiences to attract customer prospects

Understand the principles of inclusive and non-discriminatory language in business documents.

Identify and correct wordiness in business communication to enhance clarity and conciseness.

Apply the concept of 'you-attitude' in crafting business messages to focus on the audience's perspective and needs.

Utilize passive voice strategically in business communication to avoid assigning blame.

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Definitions:

Dollar Diplomacy

A foreign policy strategy used by the United States in the early 20th century that aimed to use economic power and investment to influence and protect American interests abroad.

Territorial Empire

A form of empire that is built and maintained through the acquisition and management of territories beyond its original borders.

World Powers

Countries that have significant influence on global affairs due to their economic, military, and diplomatic strengths.

Military Strength

The total capacity and capability of a nation's armed forces, including personnel, weaponry, equipment, and strategic proficiency, to defend itself or engage in warfare.