Group and Team Level Analysis Are Important for Organizational Behavior

question 38

Multiple Choice

Group and team level analysis are important for organizational behavior because ______.

• A) an individual can encourage a group or team to perform highly in the workplace
• B) a group or team can encourage a group or team member to perform at their best
• C) the organizational culture can encourage high levels of individual performance
• D) an individual can discourage a group or team to perform highly in the workplace

Distinguish between probabilistic and deterministic arrivals in queuing contexts.

Analyze the impact of service rates and arrival rates on queuing performance.

Understand customer behavior in queues, including balking, jockeying, and reneging.

Understand the financial benefits of sales discounts and their impact on reducing the delay in cash flow.

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Definitions:

Undesirable Characteristics

Traits or features that are not wished for or are deemed negative or harmful in a certain context or environment.

Defense Mechanism

Psychological strategies brought into play by individuals, groups, and even nations to cope with reality and to maintain self-image.

Displacement

In psychology, the shifting of negative feelings or desires from the original object to a more acceptable or safer substitute.

Defense Mechanism

A defense mechanism is a psychological strategy unconsciously used to protect a person from anxiety arising from unacceptable thoughts or feelings.