The Hawthorne Effect Describes Negative Responses in Attitudes and Performance

question 61

True/False

The Hawthorne effect describes negative responses in attitudes and performance when researchers pay attention to a group of workers as a whole.

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Definitions:

Consumer View

Refers to the perspective or approach taken by consumers when assessing, purchasing, or using goods and services.

Cash Gifts

Money given to someone without any expectation of repayment, often as a form of financial support or to mark a special occasion.

Noncash Gifts

Donations or gifts given in forms other than cash or cash equivalents, such as property, goods, or services.

Consumer Preferences

The inclination or tendency of consumers to favor certain products, brands, or services over others, based on factors like price, quality, convenience, and personal tastes.