________ Is a Suite of Software Applications That Consolidates Existing

question 48

Multiple Choice

________ is a suite of software applications that consolidates existing systems by providing layers of software that connect applications together.

• A) Enterprise resource planning (ERP) system
• B) Enterprise integration application (EAI)
• C) Customer relationship management (CRM) system
• D) Rich internet application (RIA)

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Definitions:

Change Process

Change Process involves the steps or stages undertaken to move an individual, group, or organization from a current state to a desired future state, encompassing planning, implementation, and consolidation.

Kaizen

Literally, “to become good through change.” The concept of kaizen is one of restructuring and organizing every aspect of a system to ensure optimal efficiency.

Business Productivity

Measures how efficiently a company converts its resources into goods and services, directly impacting profitability and growth.

OD

Organizational Development, a field of research, theory, and practice dedicated to expanding the knowledge and effectiveness of people to accomplish more successful organizational change and performance.