________ Is the Last Phase in the Customer Life Cycle

question 60

Multiple Choice

________ is the last phase in the customer life cycle.

• A)Marketing
• B)Customer acquisition
• C)Churn
• D)Relationship management

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Definitions:

Planning

The process of making decisions about goals and the steps necessary to achieve them, often considering resources and constraints.

Mark Zuckerberg

The co-founder and CEO of Facebook (now Meta), known for becoming one of the world's youngest billionaires through the success of the social media platform.

Facebook

Facebook is a social networking platform that allows users to connect with friends and family, share photos, videos, and links, join groups with shared interests, and participate in social and commercial activities online.

Good Plan

A strategy or outline of actions designed with clear objectives, achievable goals, and detailed steps for execution that leads to the desired outcome.