Which of the Following Statements Is True of Customer Relationship

question 80

Multiple Choice

Which of the following statements is true of customer relationship management (CRM) systems?

• A)They are applications used for consolidating business operations into a single, consistent, computing platform.
• B)They vary in the degree of functionality they provide.
• C)They incorporate accounting, manufacturing, inventory, and human resources applications.
• D)A major disadvantage of these systems is a lack of consistency in data.

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Definitions:

Procedural

Relating to the process by which something is done or accomplished, often used in context with rules or methods in various fields.

Information Processing

The mental activities involved in the understanding, processing, and storage of information.

Cognitive Functioning

The capacity of the brain to process information, encompassing abilities such as perception, memory, thinking, and problem-solving.

Computer Processing

The series of actions computers perform to manipulate data, including input, processing, output, and storage.