Explain the Four Phases of the Customer Life Cycle

question 42

Essay

Explain the four phases of the customer life cycle.

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Definitions:

Negligence

The failure to exercise a level of care that a reasonably prudent person would in similar circumstances, leading to unintended harm or damage.

Proximate Cause

A legal term referring to an event sufficiently related to an injury that the law considers the event to be the cause of that injury.

Breached Duty

The failure to fulfill a legal or ethical obligation, often leading to liability.

Natural Consequences

Outcomes that happen as a result of behavior that are not planned or controlled by anyone.