Which of the Following Statements Is True of Responding to Social

question 20

Multiple Choice

Which of the following statements is true of responding to social networking problems?

• A) Deleting legitimate negative comments indicates that the site contains genuine user content.
• B) Criticism of products on an SM site cannot be used for product development.
• C) Responses to problematic content on the organization's SM site should be defensive.
• D) Patronizing responses to comments from content contributors can generate a strong backlash.

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Definitions:

Geologic Timescale

A chronologic subdivision of geologic time depicting the sequence of geologic events, including those represented by fossils; ages of boundaries are assigned through numeric dating of key rock units.

Earth Materials

Substances that constitute the Earth, including rocks, minerals, soil, and water.

Density

A measure of how much mass is present per given volume of a substance.

Meters Per Second

A unit of speed or velocity in the International System of Units (SI), indicating how many meters an object moves in one second.