Emotional Labor Is Essential for High Performance in Certain Jobs

question 40

Multiple Choice

Emotional labor is essential for high performance in certain jobs, but may result in ______.

• A) cognitive dissonance
• B) emotional intelligence
• C) affect spin
• D) stress

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Definitions:

Monopoly

A market structure characterized by a single seller offering a unique product or service, with significant barriers to entry for potential competitors.

Price

The financial requisition expected, imposed, or presented for something.

Output

The total amount of products or services produced by a company or economy in a given period.

Efficiency

The measure of how well resources are used and allocated to achieve a specific outcome with minimal waste.