Emotions Are a Relatively New Area of OB, but an "Affective

question 73

Multiple Choice

Emotions are a relatively new area of OB, but an "affective revolution" has taken place in the field which has led to new implications for ______.

• A) managing moods
• B) managing performance
• C) effective leadership
• D) managing the affective events theory

Understand the concept and application of cognitive heuristics in social judgments.

Recognize the role of mood and affect on memory recall and judgment.

Identify the influence of social inference flaws on perception and cognition.

Describe the process of recall and the organizational structure of memory.