Tameka Is a Flight Attendant Who Displays the Effort Required

question 14

Multiple Choice

Tameka is a flight attendant who displays the effort required to effectively manage emotions successfully at her job. She is displaying ______.

• A) psychological capital
• B) emotional labor
• C) affect
• D) mood swings

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Definitions:

Editing

The process of reviewing, correcting, and preparing written material for publication or presentation.

Proofreading

the process of reading texts to detect and correct errors in grammar, spelling, punctuation, and formatting.

You-attitude

A communication style that emphasizes addressing the audience's needs and perspectives, promoting empathy and connection.

Deliberate Choices

Decisions made with careful thought and intention, often considering the potential benefits and consequences.