It Is Important That Team Leaders Engage in ______

question 13

Multiple Choice

It is important that team leaders engage in ______.

• A) positive surface acting
• B) positive deep acting
• C) positive emotional labor
• D) positive emotional dissonance

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Definitions:

Corporate Social Responsibility

This is a company's commitment to manage the social, environmental, and economic effects of its operations responsibly and in line with public expectations.

Sustainability Balanced Scorecard

A balanced scorecard on which a company’s CSR strategic objectives have been integrated into the four perspectives of learning and growth, internal processes, customer, and financial.

Corporate Social Responsibility

The practice of a company taking responsibility for its effects on environmental and social well-being.

Corporate Social Responsibility

A business strategy that ensures a company is responsible to its stakeholders, itself, and the public in a social context.