Emotional Labor Is Essential for High Performance in Certain Jobs

question 40

Multiple Choice

Emotional labor is essential for high performance in certain jobs, but may result in ______.

• A) cognitive dissonance
• B) emotional intelligence
• C) affect spin
• D) stress

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Definitions:

First Ventricle

Also known as the left ventricle, a chamber of the heart responsible for pumping oxygenated blood to the aorta and systemic circulation.

Limbic System

A complex system of nerves and networks in the brain, involved with instinct and mood, controlling basic emotions, and drives such as fear and pleasure.

Basic Survival Instincts

The innate, automatic behaviors and responses aimed at preserving one’s life and well-being.

Voluntary Movements

Movements controlled consciously by the brain, usually in response to stimuli or as deliberate actions, contrasting with involuntary movements like reflexes.