Examlex
A(n) ________ is a hierarchy of the tasks required to complete a project.
Service Quality Evaluation
The assessment process of determining the quality of services provided, often involving measures of customer satisfaction, service performance, and compliance with standards.
Performance Perceptions
How the quality, efficiency, or value of someone's work or a product is viewed or assessed by others.
Service Expectations
The anticipated level of service performance and quality that customers expect from a provider.
Prevention Costs
The expenses involved in avoiding defects in products or services, including costs related to quality planning and training.
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