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Differences in Language, Culture, Norms, and Expectations Compound the Difficulties

question 33

True/False

Differences in language, culture, norms, and expectations compound the difficulties of international process management.


Definitions:

Interpersonal Communication

The process by which people exchange information, feelings, and meaning through verbal and nonverbal messages in face-to-face interactions.

Emotional Noise

Distractions or disturbances caused by strong emotions that interfere with the ability to listen or communicate effectively.

External Noise

Refers to physical sounds and distractions from the environment that interfere with the communication process.

Confirming Response

A communication pattern that acknowledges and supports a person's self-concept, positively reinforcing personal identity.

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