A Stored-Up Ability to Get Others to Do What You

question 39

Multiple Choice

A stored-up ability to get others to do what you want them to do is known as ______.

• A) influence
• B) coercion
• C) pressure
• D) power

---

Definitions:

Mass Customization

A production strategy that combines the flexibility and personalization of custom-made products with the low unit costs associated with mass production.

Process Focus

A management strategy that emphasizes the importance of processes, or series of actions, in achieving efficiency, quality, and customer satisfaction in production or service delivery.

Low Volume

Refers to the production or sale of goods in relatively small quantities.

High Variety

Pertains to offering a wide assortment of products or services within a category, often aimed at catering to diverse customer preferences and enhancing market reach.