Which of the Following Is Defined as Methods to Resolve

question 20

Multiple Choice

Which of the following is defined as methods to resolve conflict that both parties agree to without involving litigation?

• A) ombudsing
• B) conciliation
• C) peer review
• D) alternative dispute resolution

---

Definitions:

Activity Variances

Differences between expected and actual costs or revenues, often associated with specific activities or operations within a business.

Flights

Scheduled air services transporting passengers or cargo from one location to another.

Passengers

Individuals who utilize transportation services such as buses, trains, airlines, or other modes of transit.

Spending Variance

The difference between the budgeted or standardized cost of an activity and the actual cost incurred.