Benjamin Is Learning About How Leaders Should Deal with Conflict

question 10

Multiple Choice

Benjamin is learning about how leaders should deal with conflict in the workplace. He should know that all of the following are true regarding leaders and conflict resolution except ______.

• A) Leaders need to take an active role in resolving workplace conflicts before they escalate.
• B) Leaders should be able to adapt to situations and adjust their conflict resolution style as needed.
• C) Leaders should generally let employees deal with their own conflict issues.
• D) Leaders should know what their tendencies are toward avoiding conflict.

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Definitions:

G. Stanley Hall

An American psychologist and educator who is considered one of the founding figures of child psychology and educational psychology.

Psychological Research Laboratory

A controlled environment where experiments are conducted to study human behavior and cognitive processes.

Structuralist

An approach in various academic disciplines that explores the underlying structures that govern phenomena or concepts.

Conscious Reactions

Responses that involve awareness and deliberate thought.