Which of the Following Is the Process by Which Employees

question 70

Multiple Choice

Which of the following is the process by which employees communicate with others who are higher in the organizational hierarchy?

• A) upward communication
• B) downward communication
• C) lateral communication
• D) brownnosing

Identify and differentiate between technical words, slang, and jargon.

Recognize and avoid the use of clichés to improve communication clarity.

Understand the significance of word choice to enhance message effectiveness.

Distinguish between active and passive voice and their impacts on message delivery.

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Definitions:

Environmental Factors

External elements like political, economic, social, technological, environmental, and legal conditions that affect an organization's operations.

Ethical Standards

The principles and values that determine appropriate behavior and actions within an organization or profession.

Social Norms

The unwritten rules that govern the behavior of individuals within a society or group.

Immoral Manager

A manager who chooses to behave unethically.