Zappos Is an Online Seller of Shoes and Clothing That

question 56

Multiple Choice

Zappos is an online seller of shoes and clothing that is notorious for its strong culture. Which of the following are one of the ten core values of Zappos?

• A) deliver standard customer service
• B) create fun and a little weirdness
• C) resist change
• D) remain product focused

---

Definitions:

Geometric Returns

The average rate of return per period on an investment, calculated by compounding the returns over time.

Excess Returns

The return on an investment minus the return on a benchmark, indicating the performance of the investment relative to the market.

Historical Standard Deviation

A statistical measure that quantifies the variability or dispersion of a set of past data points.

Small Stocks

Shares of relatively small companies, which may offer higher growth potential but also come with higher risk.