According to the User-Based Definition of Quality, If the Customer

question 74

True/False

According to the user-based definition of quality, if the customer is satisfied, the product has good quality.

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Definitions:

Older Adult

An individual who is in the later stage of life, often defined as being 65 years or older, with considerations for their specific health and social needs.

Allow Reminiscing

The practice of encouraging individuals, especially older adults or those with cognitive impairments, to recall and share memories as a therapeutic activity.

Long Sentences

Extended strings of words formed to express more complex thoughts, which can sometimes make comprehension or communication harder.

Health Literacy

The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.