Garvin's ________ Definition of Quality States That If the Customer

question 71

Multiple Choice

Garvin's ________ definition of quality states that if the customer is satisfied, the product has good quality.

• A) product-based
• B) user-based
• C) value-based
• D) manufacturing-based
• E) transcendent

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Definitions:

Aule Metele

An Etruscan bronze statue from the late 3rd or early 2nd century BCE, also known as “The Orator,” representing a man gesturing as if giving a speech.

Etruscan

Pertaining to an ancient civilization of Italy, known for its art, architecture, and complex society before Roman expansion.

Chimera of Arezzo

An ancient Etruscan bronze statue representing the mythological creature Chimera, noted for its artistic craftsmanship and significance in ancient art.

Bronze Statue

A sculpture made from bronze, a durable metal alloy, often used for significant historical, mythological, or artistic figures.