In His Value Chain, Deming Linked Quality Improvements to ________

question 99

Multiple Choice

In his value chain, Deming linked quality improvements to ________.

• A) improved product features and improved durability
• B) improved organizational performance and reduction in costs
• C) increase in efficiency and improved product features
• D) improvements in reliability and reduction in costs
• E) reduction in defects and improved organizational performance

---

Definitions:

Fixed Costs

Expenses that do not change with the level of production or sales activities over a relevant period.

Contribution Margin

The difference between sales revenue and variable costs, indicating the amount contributed towards covering fixed costs and generating profit.

Performance Reports

Documents that review and assess the performance of individuals, departments, or organizations against planned objectives.

Cost Centers

Parts of an organization where costs are accumulated for internal accounting purposes but do not directly generate revenue.