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Q10: The core values of an organization refer
Q10: The external customers are the ultimate people
Q27: NotAlligator Briefcases estimates that its total cost
Q43: A(n) _ is useful to identify the
Q62: The _ of a theoretical model involves
Q62: In _, suppliers integrate information systems and
Q67: What is services blueprinting?
Q69: _ was fundamental in helping Toyota reduce
Q70: A(n) _ is a tool that helps
Q88: _ refers to activities associated with guaranteeing