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Which of the Following Determinants of Service Quality Involves Approachability

question 92

Multiple Choice

Which of the following determinants of service quality involves approachability and ease of contact?


Definitions:

Unnecessary Job Requirements

Criteria for employment that are not essential for the performance of a job and may unjustly limit the pool of applicants.

Human Resource Management

The strategic approach to the effective management of people in an organization to help them gain a competitive advantage.

Job Characteristics Model

A conceptual framework proposed to enhance employee motivation, satisfaction, and productivity through the design of jobs that have meaningful work characteristics.

Meaningful Work

Employment perceived as having significance or purpose, contributing positively to the individual or society.

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