Customer-Driven Quality Represents a Proactive Approach to Satisfying Customer Needs

question 80

True/False

Customer-driven quality represents a proactive approach to satisfying customer needs that is based on gathering data about the customers to learn their needs and preferences.

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Definitions:

Global Procurement

The process of sourcing goods and services from the global market to exploit global efficiencies, such as lower cost or enhanced quality and innovation.

Big Data

Describes extremely large data sets that users can analyze to uncover important and helpful statistical patterns, trends, and associations.

Internet-Based Applications

Software applications that work on the internet or cloud, allowing users to access and interact with them via web browsers.

Data Analytics

The process of examining data sets to draw conclusions about the information they contain, often with the aid of specialized systems and software.