Which of the Following Steps in Xerox's 10-Step Process to Benchmarking

question 75

Multiple Choice

Which of the following steps in Xerox's 10-step process to benchmarking involves predicting whether the performance gap for the benchmarked processes will narrow or widen in the coming years?

• A) develop action plans
• B) determine the current performance gap
• C) plan and conduct the investigation
• D) project future performance levels
• E) implement specific actions and monitor progress

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Definitions:

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